There’s an error on the page, what should I do?

If you experience an error while using the portal:

1. Take a screenshot of the error message or what you see on the screen.

2. Note the steps you took right before the error appeared (for example: which page you were on or what button you clicked).

3. Go to the Help Desk form in the portal.

4. Include the following details in your request:

   • A brief description of the issue.

   • The screenshot of the error.

   • The steps you took leading up to the issue.

5. Submit the form to send your request to the support team.

   💡 Providing clear details and screenshots helps our team investigate and resolve the issue more quickly.