All partner organizations have signed an MOU agreeing to the Combined Arms Terms of Service.
You are expected to make your first contact attempt within 72 hours of the connection record being created.
This means you don’t have to successfully reach the client within that window, but you must make an attempt (such as an email, phone call, or message) and update the record accordingly.
⏱ Timely outreach helps ensure clients are engaged quickly, even if additional follow-ups are needed later.