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Help Center

Partner Portal

Partner Portal

Getting Started

How do I log in?

How do I reset my password?

I didn’t receive the password reset link, what should I do?

Connections

I received an email notification about a new connection. What should I do?

How long do I have to respond to a new client connection?

I reached out to the client but haven’t received a response. What should I do?

I wasn’t able to reach the client. How should I close the connection?

The client contacted me after I closed their connection. What should I do?

The client’s service process is lengthy. Should I keep the connection open the entire time?

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Technical Issues

I didn’t receive the password reset link. What should I do?

There’s an error on the page, what should I do?

The page isn’t loading or looks broken, what should I do?